How to subscribe

• Weekly: renews every week.
• Monthly: renews every month.
• Yearly: renews every year, and starts with a 3-day free trial if you're eligible.

Every plan gives the same full access: your own M3U and Xtream playlists, favorites, search and recent channels, and the car screen while parked. The app marks the plan with the lowest price per day as Best value.

The yearly plan comes with a 3-day free trial. Apple decides who is eligible, and the app offers the trial only if you can use it.

You aren't charged during the trial. Unless you cancel at least 24 hours before it ends, the yearly plan starts and Apple charges you. The Subscription screen in the app shows when the trial ends and when the first charge is due.

1. Open ARENALIVE and tap a channel, or go to Settings and tap Subscribe.
2. Choose Weekly, Monthly or Yearly. Each plan shows its price and how often it renews.
3. Tap Start free trial or Subscribe.
4. Confirm the purchase with Apple.

Playback unlocks as soon as Apple confirms. If the purchase needs approval, for example through Ask to Buy in Family Sharing, you can close the screen. The app unlocks playback once it's approved.

Your subscription renews automatically at the end of each period unless you cancel at least 24 hours before it ends. Apple charges the payment method on your Apple ID.

If a payment fails, Apple may retry it for a while. Playback can continue during that time, and the app asks you to update your payment method in your Apple ID.

Apple manages every ARENALIVE subscription. To change plan or cancel:

1. Open the Settings app on your iPhone.
2. Tap your name, then Subscriptions.
3. Choose ARENALIVE, then pick another plan or tap Cancel Subscription.

You can also tap Manage in Apple ID on the app's Subscription screen. After you cancel, you keep access until the end of the period you've paid for. Deleting the app or your ARENALIVE account doesn't cancel your subscription.

Apple takes the payment, so refunds go through Apple too. Ask for one at reportaproblem.apple.com, signed in with the Apple ID you subscribed with. Apple reviews every request and decides. If Apple refunds a subscription, access to playback ends.

Reinstalled the app or set up a new iPhone? Tap Restore purchases in Settings or on the subscribe screen. ARENALIVE checks with Apple for an active subscription on your Apple ID and unlocks playback if it finds one.

Your subscription belongs to your Apple ID. On a new iPhone signed in with the same Apple ID, install ARENALIVE and tap Restore purchases.

With an ARENALIVE account, sign in on the new iPhone and your subscription comes with you. In Settings then Account you can see every signed-in device and remove the ones you no longer use.

Playlists are stored only on the iPhone where you added them, so add them again on the new device.

Now and then we may add free access time to an ARENALIVE account, for example to make up for a problem. It needs an account and ends on the date we set. After that, access depends on your Apple subscription.

Questions about a charge or a refund go to Apple. For anything else, write to our support email (in the site footer).