Terms and conditions

ARENALIVE is a media player for iPhone, with CarPlay support, that plays IPTV playlists you add yourself, as M3U links or Xtream logins.

We provide the software only. We don't provide, host, sell, license or recommend any channels, playlists, streams or other content, and we aren't connected with any content provider.

You're responsible for the playlists you add and for what you watch or listen to. Add only playlists from sources you have the right to use, and follow your provider's terms and the laws where you live.

We don't review or control content from your provider, and we aren't responsible for its availability, quality, accuracy or legality. If we learn that ARENALIVE is being used for clearly unlawful purposes, we may suspend or end that access.

You must be old enough to enter into this agreement where you live, or have permission from a parent or guardian. You need an iPhone with iOS 17 or later, and an Apple ID to subscribe.

An account is optional. If you create one, with Sign in with Apple or an email code, keep your Apple ID and email secure, and tell us if you think someone else is using your account. You're responsible for activity on your account.

An account can have up to 20 devices, which you can see and remove in the app. You can delete your account at any time in Settings, then Account.

Playing channels needs an active subscription. Plans, currently weekly, monthly and yearly, are sold as auto-renewable subscriptions through Apple's App Store:

• Apple sets and shows the price, in your local currency, before you confirm. Prices may change, and Apple tells you in advance when its rules require it.
• Apple charges your Apple ID when you confirm, or when a free trial ends.
• A subscription renews automatically unless you cancel at least 24 hours before the current period ends.
• You manage and cancel subscriptions in your Apple ID settings. Cancelling stops the next renewal, and you keep access until the end of the paid period.
• A free trial, where offered, is only for eligible users, as decided by Apple. Any unused part of a trial ends when you buy a subscription.
• Refunds are handled by Apple under its own policies, at reportaproblem.apple.com. We can't issue refunds ourselves.
• Deleting the app or your account doesn't cancel a subscription.

We may give free access time at our discretion. It ends on the date we set.

Your safety and the safety of others come first. On the car screen, ARENALIVE plays video only while the car is parked and stops it when the car starts moving. Audio can continue.

• Never watch video, or handle the app in a way that distracts you, while driving.
• Set up what you want to hear before you drive, or let a passenger operate the app.
• Obey traffic laws at all times.
• Don't try to get around the parked-only video rule.

The app relies on the driving state your car and CarPlay report, so stay alert yourself. Video on the car screen depends on your car and on CarPlay supporting it, and may not be available in every car.

You agree not to:

• use ARENALIVE to access content you have no right to, or to infringe anyone's rights
• copy, modify, reverse engineer or resell the app, except where the law allows it
• interfere with or overload our servers, or try to access other users' accounts or data
• get around subscription checks, device limits or the parked-only video rule
• use ARENALIVE in any way that breaks the law

We give you a personal, non-exclusive, non-transferable licence to use ARENALIVE on Apple devices you own or control, as the App Store's usage rules allow. We keep all rights in the app, its design and the ARENALIVE name.

You get ARENALIVE from Apple's App Store, so Apple's standard Licensed Application End User License Agreement also applies to the app, unless we offer our own licence in the App Store. If these terms and Apple's standard agreement conflict about the app licence, Apple's standard agreement applies.

These terms are between you and us, not Apple. Apple isn't responsible for the app or its content, has no obligation to provide support or maintenance for it, and isn't responsible for handling claims about it. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

We work to keep ARENALIVE running well, but we can't promise it will always be available, free of errors, or compatible with every playlist, stream format, provider or car. We may update, change or remove features, and you may need to install an update to keep using the app. Features that depend on Apple, such as CarPlay, may change when Apple's rules change.

You can stop using ARENALIVE at any time and delete your account in the app.

We may suspend or end your access if you seriously or repeatedly break these terms, or if the law requires us to. If we stop offering ARENALIVE, we'll tell you in advance where we reasonably can. Ending your access doesn't cancel an Apple subscription. Manage that with Apple.

To the extent the law allows, ARENALIVE is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of fitness for a particular purpose and non-infringement. We give no warranty about any content from your provider.

To the extent the law allows, we aren't liable for any indirect, incidental, special or consequential loss, or for loss of data, profits or content, that comes from your use of ARENALIVE or from content supplied by your provider.

Our total liability for any claim about ARENALIVE is limited to the amount you paid for your ARENALIVE subscription in the 12 months before the claim. Nothing in these terms limits liability that the law doesn't allow us to limit, or your statutory rights as a consumer.

To the extent the law allows, you agree to cover our reasonable losses from claims caused by your breach of these terms or by content you added or played without the right to do so.

Our privacy policy explains what personal data we handle and how. Your playlists, links and logins stay on your iPhone.

We may update these terms. We'll change the date at the top, and for significant changes we'll give notice on this site or in the app before they apply. If you keep using ARENALIVE after that, the updated terms apply.

These terms are governed by the law that applies where the company that operates ARENALIVE is established. This doesn't take away any mandatory consumer protection you have under the law of the country where you live.

Questions about these terms? Write to our support email (in the site footer).